Frequently asked questions

 

Do you have sneakers available in your designs?

I have spent many happy hours designing shoe art and you will find my favourites in the Shop Sneakers page. Choose the sneaker/slip on shoe that you love and in the size that you want. Once payment has been received, I will paint them fresh for you. Time frames are dealt with in a question below.

Your shoes will have a handmade cotton inner sole and will come in a handmade fabric shoe bag. Remnant fabrics are used in making these two items (I embrace the idea of using fabric that would otherwise be thrown out) so I will choose the fabric. Be assured, the fabrics I use are fun, colourful and will compliment the colour of the shoe art.

How do I commission a shoe?

There are two easy ways:

1.       Go to the Create Your Own page and fill in the form. Unfortunately, you cannot upload a picture so the next option might be better for you.

2.       If you prefer or if you have a picture that you have to help explain what design you would like then email me.

In either case, I need to know what you are thinking! What geometric shapes, colours, shoe size, shoelace colour. I will then contact you by email and we take it from there.

Your shoes will have a handmade cotton inner sole and will come in a handmade fabric shoe bag. Remnant fabrics are used in making these two items (I embrace the idea of using fabric that would otherwise be thrown out) so I will choose the fabric. Be assured, the fabrics I use are fun, colourful and will compliment the colour of the shoe art.

How long before I receive my shoes?

From the moment the order is received, your sneakers will be ready for delivery between 2 to 4 weeks. The time frame depends on the wait list, the availability of shoes and materials and the complexity of the artwork (in the case of a commission). See Terms and Conditions (link at the bottom of this page) for more info.

How much do you charge for delivery?

Standard delivery in Australia by Australia Post is free of charge. Your package will have tracking and we will provide you with a tracking number when despatched.

Do you deliver internationally?

At the moment, we only deliver internationally by special request. Please email kle@klestreets.com.au and I can organise a quote for delivery.

How do I keep my shoes clean?

The sneakers have been sprayed with a sneaker protector to resist water and protect your sneakers from dirt and stains. To optimise protection, use a shoe protectant spray on a regular basis (you can get these sprays at supermarkets and shoe retailers).

How do I clean my shoes?

To remove surface dirt and stains, gently dab the dirt/stain with a damp (not wet) cloth. The best results come from using a protectant spray on your shoes regularly.

For a more thorough clean, a paste of Napisan and water will do the trick. Start with a tablespoon of Napisan and a tablespoon of water. Mix and add more water to make a wet, slightly grainy paste. Gently massage the paste into the outer fabric of each shoe with your hands (wear gloves) or a with a toothbrush (which is useful to get into some of the folds in the tongue of the shoe. Leave for half an hour and then machine wash (COLD WASH ONLY) - use the rapid wash option if you have that option and a slower spin cycle.

To dry your shoes, stuff the toe of the shoe with paper towel (to help maintain the shape of the toe box), and gently pull at the tongue and upper soles of the shoes to prevent puckering and leave to dry. Do not dry in direct sun or in front of a heater - this may affect the paintwork and /or compromise the fabric.

A small amount of toothpaste or a bit of Jif and a toothbrush (an old one) will help keep the midsole (the white band around the sole) clean. After gentle brushing, just wipe away the toothpaste/Jif residue with a damp (not wet) cloth.

Will the colour fade or peel?

Only high quality leather and fabric paints are used to hand paint the shoe art on your sneaker. All shoe shoe art is sprayed with a weather protectant. Paints and materials are used in accordance with their instructions to ensure the final art work on your sneaker is long lasting.

Do not scrub or soak shoes. If you clean them in accordance with the instructions above, then

Can I play sport in these shoes?

No. It is not recommended that you play sports in these shoes. These are casual fashion shoes that are not designed for sport or running. They are perfect for walking in the park, shopping, going to the movies, coffee dates, brunch and general casual wear and anywhere you want to inspire others with your excellent sense of taste in shoe fashion.