Refunds and Exchanges

1. You may have rights under the Australian Consumer Law, and these Terms do not exclude any rights you have under Australian Consumer Law, or any applicable state/territory legislation. As a customer, you are entitled to a replacement, a refund or a repair if:

(a) the item(s) are not of saleable quality;

(b) the item(s) are not fit for any purpose for which it is purchased;

(d) the item(s) do not comply with any other consumer guarantee or implied warranty applicable to the supply of the goods which cannot be excluded.

2. If you believe any of the circumstances in clause 1 above apply:

(a) please email us at kle@klestreets.com as soon as possible, and in any event no later than 7 days after the order is deemed delivered by Australia Post; and

(b) you will need to send the item(s) back to us with proof of purchase via Australia Post Express Post within thirty (30) days of the original purchase date.

3. Your order must be returned to KLE Streets in the same condition in which it was delivered to you. All items must be unworn and undamaged. Please ensure all shoes are packaged securely and arrive back to us in their original, unworn condition (including all tags, boxes, and bags, etc.)

4. If you do not email us, or send the items back, as set out in clause 2 then we will presume the items have been delivered in good condition.

5. We reserve the right to determine whether a replacement, a refund or a repair is offered. We will not offer replacements or refunds where items have been worn.

6. Any return shipping costs will be at the expense of the buyer.

Change of Mind

7. KLE Streets does not offer either a refund or exchange for a change of mind either before you receive the item or after it is delivered to you. This includes change of mind in respect of colour, design or sizing.

Refunds and Exchanges

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